·  click on the 'add to basket' button and you will then see what items are currently in your basket.

·  don't worry if you think you might order incorrectly as you can always remove it at the basket and start again.

·  click on credit card then continue

·  fill in your customer details (not credit card details)

·  click on continue check that all details and items ordered are correct

·  click on confirm and you will go to Worldpay secure server here you can safely input your credit cards details

If you would like to make a purchase by cheque with a written  or printed order

·  Please make cheque payable to

·  J.Petken @ accounts 65 Cotton Road,  Potters Bar, Herts, EN6 5JJ

·   Orders are sent post free  first class recorded delivery.

·  Orders are sent in plain brown packaging with no indication of the sender

Delivery

·  Orders are usually dispatched in 5  to 14 working days (subject to availability)- 

If you would like an order sent to a different postal address please confirm by email when order is placed.

Returns/exchange policy

Due to hygiene regulations  items returned to us must be in an unworn condition,(this includes trying on the item,)with all the packaging  & tags intact & in perfect condition.

·  All free gifts must be returned with the goods.

·  No refunds can be given from goods from our rubber wear ranges;

·  Please be aware due to the  thin nature of the rubber  used in this range,great care should be taken when putting the garments on.

·  No refunds can be given from our knicker ranges

·  No refunds can be given from our sex toys range

·  No refunds can be given from our erotic leather range due to cost of postage

·  Returns should be sent back within a 14 day period of receiving order, any missing items in orders received must be notified immediately.

·  Goods should be returned to us at the customers expense.

·  If the return conditions are not met then the goods will be returned to you  the customer & no refund will be given.

·  If  goods are sent back for a refund without the free gift then Directsocks.com reserve the right to deduct the site value of the free  gift from the refund given.

when placing orders if customers give incorrect address or postcode details, directsocks ltd can not be held responsible for non delivery of goods

order confirmation emails are always sent & we ask customers to check that the details are correct.

·  Directsocks ltd reserve the right not to accept orders.

·  Your statutory rights are unaffected.

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